Order 24 hours a day
Our wholesale site is open 24 hours a day, 365 days a year. Browse and search the full range, see your trade pricing and place an order whenever it suits your week — not just when our phones are on.
Why Gourmet & Lifestyle Brands
Everything a premium retailer needs from one wholesale partner — a curated gourmet range, trade pricing online around the clock, dispatch within 24 hours, and the marketing support to sell it through.
The offer
Our wholesale site is open 24 hours a day, 365 days a year. Browse and search the full range, see your trade pricing and place an order whenever it suits your week — not just when our phones are on.
Founded in 2004 by Andrew and Vicki Richards and family owned since. Our head office and warehouse share one building in Corio, Victoria, and we own around 60% of the brands we distribute.
380 everyday gourmet products plus around 600 seasonal speciality lines and gourmet gifts. Every single product is tested and tasted before it earns a place in the range.
Set up a new 30-day credit account entirely online. No paperwork to post and no waiting on a callback — most accounts are approved and ready to order in under two minutes.
Our in-house photography gives you unique, high-quality images of every product. Download those and the rest of our marketing resources whenever you need them — no request, no wait.
We aim to have every wholesale order out of the Corio warehouse and onto the M1 within 24 hours of it being placed, with Direct Freight carrying it to every state and territory.
Who we supply
We distribute nationally across every state and territory, to businesses of every size — from a single gift shop to a national grocery account. If you sell food or gifts, there is a good chance we already supply someone like you.
Not sure where your business fits? Call the customer support team on 03 5277 2775, 8.30am–5.00pm weekdays, or email info@gourmetbrands.com.au and we will point you to the right range.
How it works
Three steps, and none of them needs a phone call unless you want one.
Apply for a 30-day credit account online with your ABN and trade references. Approval is usually immediate, and trade pricing unlocks across the whole site the moment it is.
Shop the full range at your own pricing, any hour of any day. Reorder past lines in a couple of clicks, or call your state representative if you would rather talk it through.
Your order is picked in Corio and onto the M1 within 24 hours, then carried Australia-wide by Direct Freight. Track it from your account at any point.
Sell-through support
We photograph every product in-house, so you get clean, consistent imagery for your own site, catalogue and socials. Field consultants in each major city can visit in store to help with range and merchandising.
2004
Founded
80+
Brands distributed
980+
Products in range
3,000+
Retail outlets served
In depth
Seasonal
Around 600 of our lines are seasonal. Our pre-sale campaigns let you reserve the range you want for the year’s biggest trading periods and have it land in time for the demand — rather than finding out in November that the line you built a display around is gone.
Christmas, Easter, Mother’s Day and Father’s Day each open as a pre-sale campaign. Browse the seasonal range at your trade pricing and commit only to what you want.
Pre-ordering secures the range against a season that regularly sells out. You know what you are getting well before the peak, so you can plan displays and catalogues around it.
Seasonal orders are scheduled to arrive ahead of the trading period, not during it. Through the Easter and Christmas peaks, allow two to three days longer than usual for delivery.
Questions
All product prices are available 24/7 on our website and this is where you will see our most up to date product details and pricing. Login or register as a customer to see prices.
Prices are shown in our brochures which can be viewed here
As a result of ongoing domestic and global freight and supply chain increases, our Delivery Policy was updated on 15 August 2023 to increase the minimum order spend required to receive free freight.
Gourmet & Lifestyle Brands has received a substantial freight increase from its freight companies over the previous 12 months, which has led to smaller orders becoming unprofitable to provide free freight.
Instead of putting through product price increases to cover these large increases in freight, we feel that by working closely with our retail partners we can gain efficiencies together, which will mean the changes will have no effect on your business.
For the few businesses that do order less than $250 per order, we would recommend ordering $500 every fortnight instead of $250 every week which will mean you will still receive free freight.
Damaged or Faulty Items
We are proud of the quality and presentation of our products and do everything we can to ensure that every recipient is happy with their products.
In the event that your delivery is incorrect or has arrived damaged or faulty, please contact our Customer Service Team on 03 5277 2775 or info@gourmetbrands.com.au
We will happily replace, exchange, or issue a credit or refund depending on the extent of the damage and how you wish to resolve the issue.
We will require photos so that we can better understand the extent of the damage or issues with the product.
If it is necessary for the product to be sent back to us we will email you a return label to cover the cost of the shipping.
We will not be able to replace, exchange or issue a credit or refund for any product that has been delievered for more than 7 days. Claims for damages will not be recognised after 7 days from delivery.
Please note that refunds will be credited back to the original account used.
Each year we release a range of products for pre-order for seasonal campaigns such as Christmas, Easter, Mother’s & Father’s Day.
This means that our wholesale customers are able to order in advance and secure the stock that they need for later delivery. At Christmas time, customer can choose from an October delivery of a November delivery,
For example – our Christmas pre-sale commences in February with customer able to pre-order a range of products for the following Christmas. Pre-orders close at the end of May to allow time for the production of packaging, manufacture of the products, shipping and delivery to our warehouse in time for delivery to customers as per their chosen delivery month.
For customers, pre-ordering means that you are able to secure the stock that you need for key gourmet gifting periods well in advance and you are not invoiced for the order until shipment of the product to you.
For Gourmet & Lifestyle Brands, the pre-sale process allows us to work with our suppliers and manufacturers to ensure production of the products ordered by our customers.
It means that we are ordering the stock our customers require and providing sufficient time for import of our international brands.
Again, it is important to note that invoices are not raised for pre-orders until the product has been packed and sent to customers.
We no longer provide pre-payment options for online orders.
We want to make it as easy as possible for you to find good content for your websites, social media pages, and advertising campaigns - so, we have collated all of our product images, lifestyle shots, and product specs into convenient folders that you can download and use, as Gourmet & Lifestyle Brands customers.
Here's what we have available:
Click here to access our free product marketing resources