Australia’s Leading Gourmet Food Distributor & Wholesaler
Gourmet Brands was founded in 2004 with a vision of creating
Australia’s Leading Gourmet Food Company with strong brand ownership
and being able to provide our customers with the finest gourmet
products at an affordable price. We are proud to be one of Australia's
most passionate and respected gourmet food companies.
Our team of experts work hard to continuously bring you the best products from Australia and around the world.
this space, as we frequently introduce new products and brands to our range. Here are some of the latest
We choose only the finest gourmet products from the best Australian and
International luxury gourmet brands.
Luxury Liquorice and Chocolate. The finest liquorice in the world. Indulge or buy as the perfect gift for any occasion. Born into a family of entrepreneurial spirits, Johan Bülow always knew, that he wanted to create something special. He threw his passion and attention into liquorice – a Scandinavian favourite that he felt was underappreciated and deserved to be taken seriously.
The Valley Produce Co. has become famous for producing the world’s finest artisan crackers and fruit pastes. Established as a small, dedicated team of passionate foodies, the Valley Produce Co. brand started as a small cottage business selling its crackers and fruit pastes at the local farmer market in the Yarra Valley in the heart of Victoria’s premier wine growing country.
Mistletoe & Merry is a family business that began just as South Africa’s new Democracy was born. Since then, we have grown to become South Africa’s Premier Christmas Cracker Manufacture, supplying most of the major retailers and exporting our products around the world. We are passionate about Christmas and our products, so you can be confident that our handmade Christmas Crackers and Bonbons are of the highest quality standard. Each and every cracker has our love and attention invested in it!
This risotto is a wonderful rice with lots of flavor, a great accompaniment to any meal! Includes a pouch of white truffle oil. These amazing Italian pasta and risotto dishes can be easily cooked in minutes, and do not require any additional ingredients. All ingredients used are 100% natural! You can cook these in just 1 pan with no straining of water required either! These are fantastic for the family that likes to eat well but doesn't always have a lot of time to prepare a meal. One taste and you will agree!
Gourmet Brands is 100% Australian owned and operated, and we are proud of our history.
Founded in 2004 with a vision of creating Australia’s Leading Specialty Food Company with strong brand ownership and an ability to provide our customers with the finest gourmet products at an affordable price.
From our humble beginnings selling our products at farmers markets and field days throughout Australia, today we sell the finest brands all across Australia and export to the USA, NZ, Singapore, Dubai, Hong Kong and the Philippines.
From our head office on the breathtaking Victorian Surf Coast, our dedicated team source a quality range of Australian and international shelf-stable gourmet products for our customer base that includes Australia's leading major grocery stores, hamper companies, distributors, independent supermarkets, delis, fruit and vegetable specialties, department stores, gifting stores, and gourmet retail outlets.
We are proud to be one of Australia’s most passionate and respected gourmet food companies. We work closely with our incredible suppliers, ensuring only the highest quality products are used in our range. This dedication to quality is reflected in the taste of our products.
Our commitment is to bring the best gourmet food products to our customers and provide an incredible selection of everyday gourmet and gourmet gifting products.
Our range features an incredible line up of Australian brands known for their quality and taste including Valley Produce Company, Kangaroo Island Produce Co, Daylesford Condiment Company, Ernest Hillier, Jen’s Biscuits, The Regimental Condiment Company, Gingerbread Folk, The Cocoa Emporium, Melbourne Cocoa and more!
We source our international brands from all over the world including the world’s best liquorice from Lakrids by Bülow, the finest tea, coffee and hot chocolate from Whittard of Chelsea, traditional panettone from Vergani, the most authentic Italian range from Borgo de Medici and more!
We offer fast delivery Australia wide and provide tracking on every order.
Our entire range is available to order 24/7 and is supported by specialised field retail consultants in each major city and an internal customer service team built around a market leading fully integrated sales, marketing, ordering and fulfillment system, which allows our customers to transact with us in the most time efficient and convenient manner.
At Gourmet Brands, we pride ourselves on working with our customers to ensure their success through providing innovative gourmet solutions tailored to their needs.
Our gourmet range includes a speciality range of products perfect for hampers and bulk gifting, providing high quality products at the volumes needed for bulk gifting at affordable prices. From chocolates to crackers, from fruit paste to biscuits and from jams to sauces, as well as a vast range of speciality Christmas products suited to hampers including mince tarts, puddings, shortbread, Christmas cakes, brandy sauce, and more. Looking for private label options? Contact our customer support team at email@example.com
Frequently Asked Questions
Go to gourmetbrands.com.au and click ‘Wholesale Login/ Register’. If you are an existing customer login to your account using your email address and password. If you have forgotten your password click on ‘Forgot your password’.
Once you have entered your username and password you are able to browse products, view prices, place an order and view previous orders.
Our Customer Support Team and global head office is based in Torquay on Victoria’s Surf Coast. Our warehouse and distribution centre is based in Truganina Victoria.
Due to OHS requirements, customers are not able to pick up direct from our warehouse and distribution centre.
Please contact the Customer Service Team on 03 5277 2775 to see if it is possible to add to your existing order. We are unable to add additional products to an order that has already been completed by our warehouse team and any additional products would need to be placed on a new order.
Absolutely! Please contact the Customer Service Team on 03 5277 2775 or email firstname.lastname@example.org to schedule a time & date that works for you and one of our field sales representatives will come visit you.
The most up to date versions of our Everyday Gourmet and Seasonal Pre-Sale brochures are available online 24/7.
You are able to download and view these brochures as flipping books with live links to our website here
If you would like a hard copy of any of our brochures, please contact the Customer Service Team on 03 52772775 or email email@example.com to request a copy.
Please note – some of our brochures are not available in hard copy format.
Each product listing on our website will provide as much information and detail about the product as possible including unit and carton dimensions, a product description, product specifications including ingredients and allergy information. We also provide a range of marketing resources including brand logos, product images, Product Information Sheets (PIF) and social media contact and this can be access at
While we do not have samples of every product in our range available for distribution, we are happy to provide samples when available. To see if a sample of the product you require is available, please call our Customer Service Centre on 03 52772775 or email firstname.lastname@example.org
Our orders are usually dispatched withing 1-4 days of the order being received, and it is advisable that if an error has been made or if you wish to cancel the order, to call us immediately on 03 5277 2775 (business days 9am-5pm AEST).
Orders cannot be amended or cancelled once they have been prepared and are with our delivery partners and couriers for delivery.
All deliveries are made 8.30am to 5.00pm Monday to Friday by Gourmet Brands chosen carrier. For orders placed before 4.00pm on a weekday, please allow from the confirmation of dispatch:
1 - 3 working days for delivery to capital city in VIC, NSW, ACT, VIC
3 - 5 working days for delivery to capital city in SA and TAS
5 - 8 working days for delivery to capital city in WA and NT
All regional areas add 1-2 business days to metro estimates
Requests for delivery on specific days cannot be guaranteed when standard shipping is selected, however we will always do our best to aim for delivery on or before the requested date.
During peak periods (Easter and Christmas), the delivery may take up to 10 working days.
Please note that these delivery times are estimates only, and actual delivery times may vary.
We want to make it as easy as possible for you to find good content for your websites, social media pages, and advertising campaigns - so, we have collated all of our product images, lifestyle shots, and product specs into convenient folders that you can download and use, as Gourmet Brands customers.
Here's what we have available:
Social Media Content
Product Information Forms (PIF)
Click here to access our free product marketing resources
Each year we release a range of products for pre-order for seasonal campaigns such as Christmas, Easter, Mother’s & Father’s Day.
This means that our wholesale customers are able to order in advance and secure the stock that they need for later delivery. At Christmas time, customer can choose from an October delivery of a November delivery,
For example – our Christmas pre-sale commences in February with customer able to pre-order a range of products for the following Christmas. Pre-orders close at the end of May to allow time for the production of packaging, manufacture of the products, shipping and delivery to our warehouse in time for delivery to customers as per their chosen delivery month.
For customers, pre-ordering means that you are able to secure the stock that you need for key gourmet gifting periods well in advance and you are not invoiced for the order until shipment of the product to you.
For Gourmet Brands, the pre-sale process allows us to work with our suppliers and manufacturers to ensure production of the products ordered by our customers.
It means that we are ordering the stock our customers require and providing sufficient time for import of our international brands.
Again, it is important to note that invoices are not raised for pre-orders until the product has been packed and sent to customers.
We no longer provide pre-payment options for online orders.
Yes, you are able to create a quote. Simply log into your customer account and place the items you want quoted into your cart. When you view your cart, instead of clicking ‘CHECKOUT NOW’, click on the button that says ‘CREATE QUOTE FROM CART’.
For further assistance, please contact our Customer Service Team on 03 5277 2775 or email@example.com.
Damaged or Faulty Items
We are proud of the quality and presentation of our products and do everything we can to ensure that every recipient is happy with their products.
In the event that your delivery is incorrect or has arrived damaged or faulty, please contact our Customer Service Team on 03 5277 2775 or firstname.lastname@example.org
We will happily replace, exchange, or issue a credit or refund depending on the extent of the damage and how you wish to resolve the issue.
We will require photos so that we can better understand the extent of the damage or issues with the product.
If it is necessary for the product to be sent back to us we will email you a return label to cover the cost of the shipping.
We will not be able to replace, exchange or issue a credit or refund for any product that has been delievered for more than 7 days. Claims for damages will not be recognised after 7 days from delivery.
Please note that refunds will be credited back to the original account used.
You are able to cancel orders prior to the completion of the order. Once an order is complete it means it has been dispatched to you and we are not able to cancel the order. We do not accept product returned due to a change of mind. Please see our returns policy here which relates to damaged or faulty products.
We do not accept product returned due to a change of mind. Please see our returns policy here which relates to damaged or faulty products.
As a result of ongoing domestic and global freight and supply chain increases, our Delivery Policy was updated on 15 August 2023 to increase the minimum order spend required to receive free freight.
Gourmet Brands has received a substantial freight increase from its freight companies over the previous 12 months, which has led to smaller orders becoming unprofitable to provide free freight.
Instead of putting through product price increases to cover these large increases in freight, we feel that by working closely with our retail partners we can gain efficiencies together, which will mean the changes will have no effect on your business.
For the few businesses that do order less than $250 per order, we would recommend ordering $500 every fortnight instead of $250 every week which will mean you will still receive free freight.
All product prices are available 24/7 on our website. Login or register as a customer to see prices.
Yes, Gourmet Brands is able to assist in the development of private label products. To speak to one of our team, please call 03 52772775 or email email@example.com
All product prices are available 24/7 on our website and this is where you will see our most up to date product details and pricing. Login or register as a customer to see prices.
Prices are shown in our brochures which can be viewed here
Our most recent published price list is available here
Claims for damages will not be recognised after 7 days from delivery.
Contact our Customer Service Team on 03 5277 2775 or firstname.lastname@example.org and to discuss your request for a credit claim and if accepted, we will work with you regarding the return/ credit to be processed.
Simply apply for a new customer account by clicking on Wholesale Login/ Register and follow the steps to create a new customer account. You will be asked to provide details about your business including business name, ABN, business address, contact details and trade references. You will need to provide an email address and set a password. Once the account is set up, you will be able to view the products and prices on our website and you will be able to place an order. Trade references will be checked prior to the approval of a 30 day billing account.
That is entirely up to you. We offer a range of options to make it as possible!
In Person - Some customers like to place orders in person with our sales representatives and we can arrange that in our major cities. Simply call our customer service team on 03 5277 2775 to make a time for one of our customer service team to visit you in store
Over the phone – You can call 03 5277 2775 between 8.30am and 5.00pm and place an order over the phone with one of our friendly and knowledgeable Customer Support Team.
Online - You can order online 24/7 via our website www.gourmetbrands.com.au
Orders over $500 receive free delivery except for long-distance locations. Orders under $500 receive a $30 shipping cost.
Long-Distance Orders over $1,000 receive free delivery. Long Distance orders under $1,000 receive a $65.00 shipping cost. Locations classified as long-distance are:
Far North Queensland
All Western Australia
*GST will be added to all shipping costs
We deliver Australia-wide. We will deliver to most addresses within Australia, but do not deliver to international locations. We require a street address for delivery – unfortunately we cannot deliver to a P.O. Box. Some remote locations cannot be serviced; however Gourmet Brands carrier may be able to deliver to a local depot where you can collect your products.
The locations we can deliver to may change from time to time. Please call our Customer Service Centre on 03 52772775 to find out if we deliver to your location.
See ‘How much is delivery?’ for delivery charges and minimum order requirements.
Deliveries must be signed for, and anyone at the delivery address who receives the products shall be presumed by Gourmet Brands to be authorised to receive the products.
Unfortunately Gourmet Brands and its carriers are unable to provide an estimate of the delivery time.
In the instance someone is not able to sign for your delivery, Gourmet Brands carrier will leave a card.
Please note that risk for loss or damaged product passes to the customer upon delivery of the product(s) by the courier.
Terms & Conditions
The term ‘Gourmet Brands ’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 1/4 - 2 Sawmills Way, Torquay 3228 Victoria, Australia. Our ABN is 98 112 255 259. The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.